Brand Qualité tourisme ™
In order to better receive tourists and to improve the quality of tourist services in France, the government created the brand Qualité Tourisme™.
This national brand is accredited to tourist professionals : catering services, accomodations, tourist attractions, leisure activities… They meet strict customer quality standards, checked by independant mystery inspectors.
Within our quality approach we are committed to:
- Provide an up-to-date and reliable information
- Ensure a personalized reception and on a constant quality
- Provide an answer in due time
- Limit your wait at the Tourist Office reception as well as on the phone
- Heighten the awareness of our partners on the quality of the reception
- Set up quality indicators
- Consider and process any complaint within 48 business hours.
To get more information about this state guaranteed brand, visit the official website.