Brand Qualité tourisme ™

In order to better receive tourists and to improve the quality of tourist services in France, the government created the brand Qualité Tourisme™.

This national brand is accredited to tourist professionals : catering services, accomodations, tourist attractions, leisure activities… They meet strict customer quality standards, checked by independant mystery inspectors.

Within our quality approach we are committed to:

  • Provide an up-to-date and reliable information
  • Ensure a personalized reception and on a constant quality
  • Provide an answer in due time
  • Limit your wait at the Tourist Office reception as well as on the phone
  • Heighten the awareness of our partners on the quality of the reception
  • Set up quality indicators
  • Consider and process any complaint within 48 business hours.

To get more information about this state guaranteed brand, visit the official website.